Privacy policy


Onwardly Limited (we, us, our) complies with the New Zealand Privacy Act 2020 (the Act) when dealing with personal information. Personal information is information about an identifiable individual (a natural person).

This policy sets out how we will collect, use, disclose and protect personal information about users of our products, visitors to our site, and other individuals we interact directly with (you).  

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see

Our products are intended for use by our users, who control whether any personal information about their customers, staff or other individuals is included in our products (e.g. in free text fields or uploaded documents).  In respect of that personal information, Onwardly acts as a data processor, and is not responsible for the privacy or security practices of its users.  This policy does not apply to that personal information.

Changes to this policy

We may change this policy by uploading a revised policy onto the website. The change will apply from the date that we upload the revised policy.

This policy was last updated on 2 August 2022.

What personal information do we collect?

Onwardly collects personal information about users of its products when you (or the organisation you work for) subscribe to or use any of our products or services.   We collect your name, email address, and the name of the company you work for.     When you use any of our products we will collect their IP address and log their activity within the product.

We also collect personal information from you when you voluntarily provide it through online forms, email, support requests or other types of communication with us (for example, when booking a demo of one of our products).


We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to collect information from and monitor visitor’s use of our website and products.  

We also use this information to personalize your experience and remember your preferences each time you visit our website.

The cookies we use collect information such as domain names, IP address, browser type, operating system, access times and referring web site addresses. In most cases this type of information does not personally identify you.

However we do use certain cookies to help us identify you on future visits. If you fill out a form on this website, your previous page views within our site will be connected with your email address and any other contact information you provide .

If you don’t fill out a form, cookie tracking on our site is anonymous. If you delete your cookies, you’ll be considered a new visitor next time you visit.

You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

Who do we collect personal information from?

We collect personal information about you from:

If possible, we will collect personal information from you directly.

How we use your personal information

We will use your personal information:

Disclosing your personal infromation

We may disclose your personal information to:

A business that supports our services and products may be located outside New Zealand. This may mean your personal information is held and processed outside New Zealand.

Protecting your personal information

We will take reasonable steps to keep your personal information safe from loss, unauthorised activity, or other misuse.

Accessing and correcting your personal information

You have the right to request access to and correction of the personal information we hold about you. To do so, or if you have any privacy concerns or questions about our products, email us at

Internet use

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

Contacting us

If you have any questions about this privacy policy, our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at

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Winner of 2021 iSANZ Best Startup

"We wanted a solution that was fit for purpose, reflecting our age and stage, while delivering the outcomes we wanted for our customers and people. After looking at what was available, Onwardly stood out as serving this purpose perfectly."

Kendall Flutey

Founder & CEO